AT&T Store

I called before my visit and spoke with Orlando, he was nice and very professional and he told me come on in someone there was take care of me. Once I got there, Justin did a great / awesome job with taking care of all my concerns and phone replacement, needs excellent customer service skills. I also met Allan, as together they demonstrated amazing teamwork. I will definitely recommend this AT&T to anyone.

I cannot say enough about Justin. Outstanding service, willingness to assist, great customer service. I called prior to arriving at the store just to confirm they had what I was looking for. Stated he couldn’t discuss details over the phone. No worries, I was a quick drive from the store. Boy am I happy I went in. He was so friendly and helpful. Eager to assist. They didn’t have what I was looking for in the store but Justin went above and beyond. He worked his magic and was able to order what I needed. Everyone in the store was so helpful and friendly but I will be referring everyone to this store specifically to see Justin. If you’re visiting this store, you’ll definitely want to ask for Justin.

I have gone to this store on a few different occasions, and they never disappoint. Justin was the associate I have worked with and he is fantastic. Personable, knowledgeable and professional! Not to mention everyone in the store is alway nice and welcoming! Thanks for all your help!

I received excellent customer service from Alan. He was very knowledgeable and a pleasure to deal with. I upgraded my phone and it was a seamless transition. It was a great experience so I would definitely go back!

I cannot recommend this store enough. Thank goodness for Orlando and Justin. I had a terrible experience at the New Lenox location where they completely messed up the devices on our account, added a line without permission, and left me frustrated and frazzled. Orlando and Justin were so kind and patient and were able to get everything straightened out and back to the way it was supposed to be. They were kind, professional, patient, and knowledgeable. Absolutely phenomenal customer service. I’ll never go to another location again.